The Women Behind the Network: Shaping Tech and Service at Cable Bahamas Group

From the executive suite to the front lines, the women of Cable Bahamas Group possess invaluable leadership, resilience, and expertise that shape the very foundation of the company.  

As we celebrate International Women’s Day, we highlight the remarkable women at Cable Bahamas who prove that careers in technology, engineering, and corporate leadership are both attainable and vital to shaping the future of telecommunications in The Bahamas. 

Breaking Barriers, Building Legacies 

For Charnette Thompson, Vice President of ALIV Business, stepping into the tech world was an unexpected but transformative journey. With a background in hospitality, she had to navigate the intricacies of telecommunications, learning to balance technical expertise with customer relationships.  

“In the morning, I was in sales, and by the afternoon, I was tech support,” she recalls. “It changed me. It taught me to see beyond targets and transactions—to ensure that what I promised to clients was what actually worked. Her story is a testament to adaptability—an essential trait for any woman looking to carve out a career in STEM.  

Similarly, Tracey Boucher, Vice President of Engineering, had to step outside her comfort zone. As an expert in the technical aspects of her role, she wasn’t sure if leadership was the right fit for her. “I thought I didn’t have it in me,” she admits. But as she learned to mentor and guide others, she realized that leadership isn’t about having all the answers. It’s about empowering others to find them. Today, she is a pivotal force behind the engineering advancements that keep Cable Bahamas at the forefront of innovation. 

Redefining Success 

For Kendalia Turner, Customer Loyalty Specialist, she learned that success is not always linear.  

“In order to grow professionally, I had to unlearn the idea that you always get what you deserve,” she shared. “Staying consistent in my work, regardless of the outcome, became my focus.” Her work is a testament to the power of dedication and service. As a Customer Loyalty Specialist, she understands that great customer service extends beyond solving problems, requiring continuous effort in building trust, showing empathy and consistently delivering a positive experience. 

For Lauren Capron, Residential Sales Associate, success is about legacy. Inspired by the strength and wisdom of her aunt and grandmother, she is motivated by the belief that every customer she serves is a part of a larger community—one where connectivity isn’t just about technology, but about people. “They grew me up with great principles, great morals,” she says. “And I carry those with me every day.” 

When asked what advice they would leave on the desk of every woman, Charnette’s message was simple yet powerful: “Keep going.” Because every breakthrough, every challenge overcome, and every milestone reached by the women of Cable Bahamas is proof that persistence is its own kind of power. 

Cable Bahamas places women at the forefront, providing endless opportunity to thrive in STEM through career advancement. The women of Cable Bahamas are more than employees; they are leaders, innovators, and changemakers. 

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The Women Behind the Network: Shaping Tech and Service at Cable Bahamas Group

From the executive suite to the front lines, the women of Cable Bahamas Group possess invaluable leadership, resilience, and expertise that shape the very foundation of the company.  

As we celebrate International Women’s Day, we highlight the remarkable women at Cable Bahamas who prove that careers in technology, engineering, and corporate leadership are both attainable and vital to shaping the future of telecommunications in The Bahamas. 

Breaking Barriers, Building Legacies 

For Charnette Thompson, Vice President of ALIV Business, stepping into the tech world was an unexpected but transformative journey. With a background in hospitality, she had to navigate the intricacies of telecommunications, learning to balance technical expertise with customer relationships.  

“In the morning, I was in sales, and by the afternoon, I was tech support,” she recalls. “It changed me. It taught me to see beyond targets and transactions—to ensure that what I promised to clients was what actually worked. Her story is a testament to adaptability—an essential trait for any woman looking to carve out a career in STEM.  

Similarly, Tracey Boucher, Vice President of Engineering, had to step outside her comfort zone. As an expert in the technical aspects of her role, she wasn’t sure if leadership was the right fit for her. “I thought I didn’t have it in me,” she admits. But as she learned to mentor and guide others, she realized that leadership isn’t about having all the answers. It’s about empowering others to find them. Today, she is a pivotal force behind the engineering advancements that keep Cable Bahamas at the forefront of innovation. 

Redefining Success 

For Kendalia Turner, Customer Loyalty Specialist, she learned that success is not always linear.  

“In order to grow professionally, I had to unlearn the idea that you always get what you deserve,” she shared. “Staying consistent in my work, regardless of the outcome, became my focus.” Her work is a testament to the power of dedication and service. As a Customer Loyalty Specialist, she understands that great customer service extends beyond solving problems, requiring continuous effort in building trust, showing empathy and consistently delivering a positive experience. 

For Lauren Capron, Residential Sales Associate, success is about legacy. Inspired by the strength and wisdom of her aunt and grandmother, she is motivated by the belief that every customer she serves is a part of a larger community—one where connectivity isn’t just about technology, but about people. “They grew me up with great principles, great morals,” she says. “And I carry those with me every day.” 

When asked what advice they would leave on the desk of every woman, Charnette’s message was simple yet powerful: “Keep going.” Because every breakthrough, every challenge overcome, and every milestone reached by the women of Cable Bahamas is proof that persistence is its own kind of power. 

Cable Bahamas places women at the forefront, providing endless opportunity to thrive in STEM through career advancement. The women of Cable Bahamas are more than employees; they are leaders, innovators, and changemakers. 

Back to CB Journal